▸ [SYSTEM] The desk is staffed — a real person answers, usually within the day
Summon a Guide
Send word and it stays a letter — your whole exchange kept in one thread, answered by a person.
A LETTER WITHOUT A SEAL
no account needed — the answer returns to your emailASK THE DESK TO LOOK AGAIN
Locked out because your account is suspended? Write your appeal here. Nothing is filed until you open the letter we post to the address on the account — only that inbox can reach it — and press the button on the page that letter opens.
Answers while you wait
printed here — no waiting for ink to appear
How do I unlock chapters?
Chapters are unlocked with Spirit Stones — top up at the Treasury; every seal posts its price up front.
How do I become a translator?
Take the Class Change quest — the Translator class is granted on the spot: a name, the Pact, three answers. Your first published work passes one human review; after it, the gates stay open.
How do I contact a translator?
There is no private post — leave a word in the comment box under any of their chapters, or follow their mark from any novel’s colophon to hear when new ink lands. For desk matters (editing a work), send a letter from the Board in your Sanctum.
How do Spirit Stone top-ups work?
We accept cryptocurrency (via NOWPayments) and Patreon. Visit the Treasury to see the posted rates — 10 stones to the dollar, the same for everyone.
How do I report a bug?
Signed in, send word from the desk above and pick “A chapter is missing or broken” — or “Something else” for anything odd. Not signed in? The guest letter reaches the same desk. Steps to reproduce and the exact error words speed every answer.
How do I change my display name or avatar?
I can’t sign in — now what?
Use the reset door first — a reset link lands in your email if a seal is registered to it. Still locked out? The guest letter above reaches a person who can help. If the door says your account is suspended, ask the desk to look again — that sheet posts a letter to the address on the account, and one press on the page the letter opens files a case on the account itself.